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Privacy Policy

Privacy Policy

This Privacy Policy explains how Blooming Creations handles personal data in connection with its website and floral services, including wedding bouquets and event decoration. It applies to inquiries, consultations, quotations, bookings, and related service coordination for users in Brazil and the surrounding service area.

Terms of Service Contact
Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, schedule consultations, prepare quotes, confirm deposits and dates, coordinate final details, arrange preparation and delivery, manage payments, maintain records, improve service operations, and meet legal or security obligations. We may also use data to communicate about the status of a request or booking and to handle follow-up questions related to the service.

Processing is limited to purposes connected with the website and floral services.
02 · Sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, payment processing, record keeping, analytics, or delivery and setup coordination. These recipients may process data only for the tasks they perform on our behalf and are expected to handle it consistently with this policy.

Operational recipients are selected for the limited functions they perform.
03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, a lawful request from a public authority, or to protect our rights, users, or operations. We may also share information where necessary to establish, exercise, or defend legal claims.

Legal disclosures are handled narrowly and only when a valid basis exists.
Privacy Office

Contact Information

Privacy email
[email protected]
Telephone
+55 11 96769-8671
Mailing address
Areias, 2335, 64023-300, Teresina
Privacy inquiries
[email protected]

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page

Subject to applicable law, individuals may request access to their data, correction of incomplete or inaccurate information, deletion where permitted, restriction of certain processing, or review of how a request has been handled. Some requests may be limited where we must retain information for legal, contractual, or operational reasons.

Available rights may vary depending on the legal basis and the type of request.

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details to protect against unauthorized access or changes. If a request cannot be fully granted, we will explain the main reason in a concise manner.

Requests are reviewed using reasonable identity checks before any disclosure or change is made.

We keep personal data only for as long as needed to provide services, manage bookings, maintain business records, resolve disputes, and meet legal, accounting, or security obligations. When data is no longer required, we delete it or anonymize it where feasible.

Retention is based on the purpose of the record and any applicable legal or operational need.

We may update this policy to reflect changes in our practices, services, or legal obligations. When changes are material, we will take reasonable steps to make the updated version available and indicate the revised date where appropriate.

This section explains how we handle notice of policy changes.
01

Data We Collect

We may collect identification and contact details, inquiry and consultation information, event and order preferences, payment-related records, communication content, and technical data such as device, browser, and usage information. Where relevant, we also process details needed to plan floral services, confirm dates, coordinate delivery or setup, and manage service-area requests.

The categories of data collected depend on how users interact with the website and our services.
02

How We Collect Data

We receive data from users when they submit inquiries, request consultations, ask for quotes, confirm bookings, or communicate with us by available channels. We also obtain limited technical and operational data from website interactions, payment processing steps, and service coordination activities, including records created during preparation, delivery, and setup.

Some information is provided directly, while other data is created through normal website and service use.
03

Types of Cookies

We may use essential cookies to support core site functions, preference cookies to remember selected settings, and analytics or performance cookies to understand how the site is used. Cookie duration may be limited to a session or may continue for a longer period, depending on the function served.

Cookie use is limited to standard categories needed for site operation and measurement.
04

Cookie Controls

Users may manage cookies through browser settings and, where available, through on-site preference tools. Blocking certain cookies may affect basic site functions, form handling, or the ability to remember preferences. We do not rely on cookie settings to override legal or operational requirements for essential processing.

Browser controls can be used to limit non-essential cookies, subject to site functionality.